100% Customer Guarantee Quality Screen Printing

Polar Bear Tees guarantees the highest quality and competitive prices. We will match any competitor pricing for screen printing of comparable quantity and quality. We know that it can be frustrating deciding on shirts and designs for your screen printing needs. At Polar Bear Tees online we offer you the ability to comparison shop products and prices. All pricing is available online with no hidden costs, set up fees, or art time fees to customize our professionally designed templates with your text. Many commonly asked questions about screen printing and garments can be found in General Questions and Frequently Asked Questions.

To ensure the highest quality of print, all artwork goes through a thorough approval process before entering production. All artwork will be finalized in an Artwork Proof via email before entering production. Artwork Proof includes print colors, size and print placement. Our art department strives to match ink color as closely as possible. Small color variances can be expected due to differences in garment colors and computer screen resolutions.

Polar Bear Tees accepts returns and will refund payment for one of the following reasons: (a) the blank items themselves are materially flawed; (b) the quality of the screen printing is below a reasonable range of expectations; or (c) the design of the final product is materially different from the final design approved/submitted by the customer. You must contact Customer Support within 7 days of receipt of goods either by written email or phone to obtain an authorization number to return orders. You will be issued a UPS return shipping label for approved returns. Replacement orders will go to the front of the production line and are a priority.

If you have any questions regarding our 100% Customer Guarantee, please email our Customer Support Team.